These Terms of Service ("Terms") govern your access to and use of the Real Adaptation website and services. By accessing or using our services, you agree to be bound by these Terms.
Important: Real Adaptation provides educational information and coaching services. We are not medical professionals. Our services do not replace medical advice, diagnosis, or treatment. Always consult with qualified healthcare providers regarding any medical conditions.
Acceptance of Terms
By accessing our website or using our services, you confirm that:
- You are at least 18 years old
- You have the legal capacity to enter into these Terms
- You will comply with all applicable laws and regulations
- All information you provide is accurate and truthful
Services Description
Real Adaptation provides recovery coaching and educational services, including:
- One-on-one coaching programs
- Educational content and resources
- Custom recovery protocols and programming
- Communication and support through designated channels
Services are provided remotely and do not include in-person medical treatment or diagnosis.
Medical Disclaimer
Real Adaptation and its coaches are not licensed medical professionals. Our services are educational and coaching-based only.
- We do not diagnose medical conditions
- We do not prescribe treatment or medication
- We do not provide medical advice
- Our services are not a substitute for professional medical care
You should consult with a qualified healthcare provider before beginning any recovery program, especially if you have pre-existing medical conditions or injuries.
Client Responsibilities
As a client, you agree to:
- Provide accurate and complete health information
- Follow program protocols as designed
- Communicate any concerns or changes in condition promptly
- Obtain medical clearance from a healthcare provider before starting
- Stop immediately and seek medical attention if you experience severe pain or adverse symptoms
- Take full responsibility for your decisions regarding your health and recovery
Assumption of Risk
You acknowledge and accept that:
- Physical activity and rehabilitation exercises carry inherent risks
- Results vary by individual and are not guaranteed
- You are voluntarily participating in our programs
- You assume all risks associated with following program recommendations
- Real Adaptation is not liable for any injuries, setbacks, or adverse outcomes
Payment and Refunds
Payment Terms
- All fees are stated in US dollars
- Payment is required before service delivery begins
- Payment plans, if offered, must be completed as agreed
- Failure to pay may result in suspension of services
Refund Policy
- All sales are final unless otherwise stated in your service agreement
- Refund requests must be submitted in writing through our contact form
- Refunds, if granted, will be issued to the original payment method
- Partial service delivery may result in prorated refunds at our discretion
Intellectual Property
All content, materials, and resources provided by Real Adaptation are protected by copyright and intellectual property laws.
You May Not:
- Reproduce, distribute, or sell our content without permission
- Share client-only materials with non-clients
- Reverse-engineer or copy our methods for commercial use
- Remove copyright notices or attribution from materials
License Grant
As a client, you receive a limited, non-transferable license to access and use program materials for personal use only during your active enrollment.
Privacy and Data
Your use of our services is also governed by our Privacy Policy. We collect, use, and protect your information as described in that policy.
By using our services, you consent to:
- Collection of health and personal information necessary for service delivery
- Use of anonymized data for program improvement
- Communication via email, text, or other agreed channels
User Conduct
You agree not to:
- Harass, threaten, or abuse Real Adaptation staff or other clients
- Use services for any illegal purpose
- Impersonate another person or entity
- Interfere with or disrupt our services
- Attempt to gain unauthorized access to our systems
- Post or transmit malicious code or harmful content
Violation of these terms may result in immediate termination of services without refund.
Termination
Termination by You
You may terminate your participation at any time by notifying us through our contact form. Termination does not entitle you to a refund unless otherwise stated in your service agreement.
Termination by Us
We reserve the right to terminate or suspend services immediately if you:
- Violate these Terms
- Engage in abusive or threatening behavior
- Fail to pay agreed fees
- Provide false or misleading information
- Use services in a manner that creates legal or safety concerns
Limitation of Liability
To the fullest extent permitted by law:
- Real Adaptation is not liable for any injuries, damages, or losses resulting from use of our services
- We do not guarantee specific results or outcomes
- Our total liability shall not exceed the amount you paid for services
- We are not liable for indirect, incidental, or consequential damages
- You agree to indemnify and hold us harmless from any claims arising from your use of services
No Medical Professional-Patient Relationship
Use of Real Adaptation services does not create a doctor-patient, therapist-patient, or any other medical professional-patient relationship. Our relationship is strictly coach-client for educational purposes.
Third-Party Services
Our services may include or link to third-party services, tools, or platforms. We are not responsible for:
- The availability, accuracy, or content of third-party services
- Any damages or losses caused by third-party services
- The privacy practices of third-party providers
Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of services after changes constitutes acceptance of the modified Terms.
Modifications to Services
We may modify, suspend, or discontinue any aspect of our services at any time without notice. We are not liable for any modifications, suspensions, or discontinuations.
Governing Law
These Terms are governed by the laws of the United States and the state in which Real Adaptation is registered, without regard to conflict of law principles.
Dispute Resolution
Informal Resolution
Before filing any formal claim, you agree to contact us through our website contact form to attempt to resolve the dispute informally.
Arbitration
Any disputes that cannot be resolved informally shall be resolved through binding arbitration rather than in court, except where prohibited by law.
Class Action Waiver
You agree to resolve disputes on an individual basis only. You waive any right to participate in class actions or class-wide arbitration.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Real Adaptation regarding use of our services.
Contact
If you have questions about these Terms, please contact us through our website contact form.
By using Real Adaptation services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
